Care Coordinator

Are you ready to make a real difference in people's lives? Join the Harris Center for Mental Health and IDD as a Care Coordinator
. Under the general direction of the Clinical Team Lead, the Care Coordinator (CC) provides case management and coordination of care services. The Care Coordinator will provide all services within the community for individuals participating in a housing program affiliated with the Coalition for the Homeless. The CC will provide care coordination and case management services as part of a multidisciplinary team that includes a Master Level Clinician or LPHA and LCDC.

Peer support services are also offered within the program. The CC will be expected to provide transportation to consumers often. Through the provision of intensive crisis intervention, engagement, and care coordination services, maintaining housing and mental health is the primary focus for this program. The Care Coordinator must hold a valid State of Texas driver’s license and required insurance coverage.

Staff are required to transport consumers using their personal vehicle and will be reimbursed for mileage by the Agency.

• performing community-based crisis assessments to determine needed level of care.
• providing crisis intervention to individuals to reduce symptoms, provide education and prevent admission to a more restrictive environment.
• collaboratively creating a treatment plan with the consumer to outline treatment goals.
• providing case management activities to assist consumers in gaining and coordinating access to necessary care and services in accordance with treatment plan goals.
• monitoring consumer progress with treatment goals and linkage to services.
• educating family members so they may understand the individual’s mental health symptoms, treatment and assist with referring to community resources.
• providing information on mental health, the importance of medications and treatment compliance, and other clinical related information to individual, family, community as needed.
• completing electronic documentation each work day as outlined in YCOT Operating Guidelines. This documentation becomes part of the medical record for the Agency.
• when interacting with the community and colleagues, following the key principles of a trauma informed approach (i.e. safety, trustworthiness and transparency, peer support, collaboration and mutuality, empowerment, voice and choice, cultural, historical, and gender issues).
• performing related work as assigned and adapts to changing work requirements.
• demonstrating ethical conduct in all professional activities.
• complying with Agency policies and procedures and YCOT Operating Guidelines.
• working any assigned crisis days. Responsibilities include entering and contacting all new referrals, answering office telephone calls, and responding to Emergent and Urgent classified referrals.
• available to provide any assistance not listed above to the Agency, Program Director, Clinical Team Lead, or staff as requested and required.

Bachelor’s degree (B.A.) from four-year accredited college or university with a major in a social, behavioral, or human service field, including but not limited to: psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, and educational psychology, required.

Minimum of one year experience in the mental health field, preferred.

Must maintain a valid Texas Driver's License and be insurable under Agency policy. The ideal candidate will be required to transport consumers using their personal vehicle and will be reimbursed for mileage by the Agency.

• Basic understanding of mental illness, common signs and symptoms and able to identify difficulties with coping in community settings.
• Strong communication skills, listening and interpersonal skills above average, written documentation is clear, concise, well-constructed and grammatically correct.
• Able to work collaboratively with others in a teamwork environment.
• Effective time management and organizational skills. Able to execute standard word processing.
• Must be able to work…