Scheduling Specialist III-Medicine - Gastroenterology and Hepatology

Overview

Scheduling Specialist III - Medicine - Gastroenterology and Hepatology

Division:
Medicine | Work Arrangement:
Onsite only |

Location:

Houston, TX | Salary Range: $47,372 to $55,731 | FLSA Status:
Nonexempt |

Work Schedule:

Monday – Friday, 8 a.m. – 5 p.m.

The section of Gastroenterology & Hepatology is looking to recruit an enthusiastic and procedure scheduler to schedule Gastroenterology outpatient procedures. The position requires patient education and navigation through the patient’s journey, including preparing patients for the procedure and scheduling the procedure with BCM & BSLMC EMR. The candidate will work closely with physicians and the procedure schedule. The candidate will work Monday through Friday, eight hours daily.

The ideal candidate will be organized, motivated and passionate about providing excellent customer service to outpatients. The role involves high-volume service with the additional complexity of managing scheduling and patient registration in a separate EPIC system.

• Schedules GI procedures in BCM and BSLMC EPIC, ensuring every referred patient has a procedure date scheduled.
• Contacts patients for instructions before procedures and notifies patient of date/time/arrival time.
• Requests additional information from referring physicians.
• Verifies insurance for new and established patients.
• Works on order work queue to select orders and schedule patients.
• Collaborates with MDs for any patient-specific instructions, including procedure locations and clearances.
• Performs cross-checks for procedural or scheduling conflicts to ensure exam accuracy.
• Acquires clinical notes as needed prior to exam.
• Maintains confidentiality of passwords/codes for all information systems and patient information, as observed by supervisor.
• Verifies and confirms patient identification and information, including precautions and other vital details on all documentation, as observed by supervisor.
• Communicates in an appropriate manner as outlined in the patient care manual.
• Performs other duties as assigned.

• High school diploma or GED.
• Three years of relevant experience.

• Scheduling experience in a healthcare environment.

This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Requisition

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Disclaimer:
Baylor College of Medicine fosters diversity among its students, trainees, faculty, and staff as a prerequisite to accomplishing our institutional mission and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.