Front Desk Medical Receptionist

Houston, United States | Posted on 02/18/2026

Be the welcoming face of a specialty practice and keep the front office running smoothly—phones, scheduling, check‑in/out, insurance verification, and EMR accuracy—while protecting patient privacy.

• Greet patients, manage multi‑line phones, and handle daily front‑desk flow.
• Schedule, reschedule, and confirm appointments; coordinate provider calendars.
• Check patients in/out, collect co‑pays, obtain/update demographics and insurance.
• Verify eligibility/benefits and capture authorizations when needed.
• Maintain accurate electronic medical records (EMR); scan/index documents.
• Triage messages and communicate clearly with patients, clinicians, and admin staff.
• Uphold HIPAA and practice privacy/security policies at all times.

• 2+ years medical front office/reception experience (preferred).
• Active Medi Clear (or equivalent HIPAA compliance certification).
• Proficiency with medical scheduling software and EMR/EHR systems.
• Professional, empathetic customer service; strong written/verbal communication.
• Basic medical terminology; reliable, organized, and detail-oriented.

• Cash handling/point‑of‑service collections.

• Stable role with clear impact on patient experience.
• Collaborative team and growth opportunity within a specialty practice.