Care Coordinator

Brief Description

Are you ready to make a real difference in people’s lives? Join the Harris Center for Mental Health and IDD as a Care Coordinator.

Under the general direction of the Clinical Team Lead, the Care Coordinator (CC) provides case management and coordination of care services. The CC supports individuals participating in a housing program affiliated with the Coalition for the Homeless, delivering all services within the community. The team includes a Master Level Clinician or LPHA and LCDC, and peer support services are also offered.

The CC may be expected to provide transportation to consumers and is responsible for intensive crisis intervention, engagement, and care coordination to maintain housing and mental health. A valid State of Texas driver’s license and required insurance coverage are mandatory. Staff must transport consumers using their personal vehicle, with mileage reimbursed by the Agency.

• Conduct comprehensive clinical assessments to determine service needs and track progress toward treatment goals.
• Collaborate with the treatment team to develop personalized recovery plans, ensuring they are authorized and signed by an LPHA for consumers on your caseload.
• Ensure all provided services meet eligibility criteria and comply with agency and regulatory guidelines.
• Deliver skills training and psychosocial rehabilitation services to address severe and persistent mental illness and related challenges.
• Provide crisis interventions to alleviate symptoms and prevent the need for more restrictive environments.
• Assist consumers in accessing necessary care and services based on individual needs.
• Conduct training and education sessions on mental illness, medication importance, and related information per Harris Center curriculum.
• Monitor consumer progress toward treatment goals and compliance with eligibility requirements.
• Meet productivity standards set forth in operational guidelines.
• Demonstrate ethical conduct in all clinical and professional activities.
• Adhere to agency policies, procedures, and documentation requirements set by accrediting/regulatory bodies and performance contracts.

• Bachelor’s degree (B.A.) from a four‑year accredited college or university in a social, behavioral, or human service field (e.g., psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology).

• Minimum of one year experience in the mental health field (preferred).

• Must maintain a valid Texas Driver’s License and be insurable under Agency policy.
• Ideal candidate will transport consumers using their personal vehicle and will be reimbursed for mileage by the Agency.

• Basic understanding of mental illness, common signs and symptoms, and ability to identify difficulties with coping in community settings.
• Strong communication, listening, and interpersonal skills; written documentation is clear, concise, grammatical.
• Ability to work collaboratively in a teamwork environment.
• Effective time management and organizational skills; proficient with standard word processing.
• Ability to work autonomously in a fast‑paced environment.

The Harris Center offers a competitive salary and a suite of benefits to enrich your professional and personal life, including a robust retirement plan with company matching, generous paid time off accrual, cell phone discounts, entertainment deals through Tickets at Work, a free Headspace subscription, an Employee Assistance Program, and student loan forgiveness programs for eligible employees.

• This posting is associated with position #7247.
• Travel to consumer homes, flexible scheduling, and on-call status mean each day includes new challenges and experiences. You will provide services in various environments, interact with individuals facing emotional or physical challenges, and overcome obstacles with empathy and communication skills.

The Harris Center is the state‑designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, we provided care to over 90,000 people and manage an annual budget over $300 million. We serve Harris County residents across 80 sites, in more than 40 languages and sign language, committing to meet behavioral health and IDD needs and help residents live to their fullest potential.