Certified Medical Assistant (CMA) TCP Grand Parkway

We are searching for a Certified Medical Assistant (CMA) TCP Grand Parkway — someone to gather information, assess and provide direct care to patients. Works collaboratively with other members of the healthcare team to render age-appropriate care.

Think you’ve got what it takes?

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

• High school diploma or GED
• Graduation from a medical assistant or emergency medical technician program OR Documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not a requirement for certification
• Knowledge of medical terminology, medical assistant/outpatient care tasks, and customer service concepts
• Ability to demonstrate excellent interpersonal, communication, customer service, and problem-solving skills, and operate basic medical equipment
• BLS
  - American Heart Association
• One of the following licenses and certifications:
  • CCMA
    - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA)
  • CMA-AAM
    - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)
  • CMA-C
    - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
  • EMT
    - Emergency Medical Tech Texas Department of State Health Services
  • EMT-A
    - Advanced EMT Texas Department of State Health Services
  • EMT-B
    - Emergency Medical Tech-Basic Texas Department of State Health Services
  • EMT-I
    - Emergency Medical Techn-Interm Texas Department of State Health Services
  • EMT-P
    - Emergency Medical Tech-Paramedic Texas Department of State Health Services
  • LIC PAR
    - Licensed-Paramedic Texas Department of State Health Services
  • NCMA
    - National Cert Med Assistant National Center for Competency Testing (NCCT)
  • NRCMA
    - National Registered CMA National Association of Health Professionals (NAHP)
  • RMA
    - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants
• Demonstrates SMILES and AIDET philosophies to patients, families and coworkers
• Acknowledges the customer
• Identifies self
• Gives customer a time expectation
• Keeps customers informed by explaining all tasks, processes and procedures
• Thank the customer
• Adheres to Standards of Behavior
• Tasks are measured by observation of evaluator
• Bilingual preferred (Spanish/English)

• Assist in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per practice protocol
• Collect and document vital signs, BMI, height/weight, and reason for visit with complete accuracy
• Document current medications, allergies, and other information in the electronic health record
• Prepare patients for examination and assist provider, as directed, during treatments, examinations, and testing as directed by the provider
• Document all interventions per practice protocol
• Call in and/or send electronic prescription refills as directed
• Assist provider during office emergency patient care
• Keep rooms stocked with supplies and notify managers when supplies are low
• Participate as a member of the care team, working with each member of the team to meet the goals of the patient, and participate in daily huddles and monthly staff meetings
• Coordinate patient care by following up on lab results, ER visits, et cetera
• Identify patients eligible for Vaccines for Children program and follow procedures for accurate documentation and management
• Assess patient’s eligibility for referral by verifying coverage with payer prior to initiate referral
• Manage the outstanding orders report and lab error work queue to assure results are received
• Provide superb customer service