Patient Services Specialist

Houston Methodist - 6565 Fannin Street - Responsibilities:
Serve as main point of contact for all inpatient, outpatient, and physician office facilitation to include routing and handling requests appropriately.;
Applies in depth knowledge of hospital services as well as an ability to handle multiple tasks at once in a fast moving and dynamic environment;
Cultivates relationships with physician offices, professional services, and other hospital departments to ensure seamless coordination of patient encounters.;
Delivers prompt and personalized service to patients, handles multiple requests including but not limited to information, medical appointments, rescheduling, cancellations, etc.;
Develops creative, meaningful solutions for patients and family members.