Medical Assistant III - Forms & Clinical Support - Neurology Clinic

Medical Assistant III

Join the UTHealth Neurology Clinic as a Medical Assistant III and play a vital role in supporting patients and providers through efficient coordination of medical forms and clinical documentation. In this position, you will manage incoming patient forms and clinical faxes, ensuring the timely and accurate processing of FMLA, disability, accommodation, return-to-work, and other medical documentation. Working closely with providers and clinical staff, you will help streamline workflows, maintain compliance, and support exceptional patient care by ensuring critical information is routed, reviewed, and completed accurately and efficiently.

What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in.

Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you'll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

• Functions as a member of clinical team performing a supportive role in the delivery of patient care that is safe, effective, patient-centered, timely, efficient and equitable.

Position

Key Accountabilities:

• Performs responsibilities in a manner that promotes quality patient care and customer service/satisfaction.
• Effectively participates in planning and preparing for patient visits ensuring appropriate schedules, test results, and clinic specific requirements are available.
• Rooms patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list, allergies, smoking history and other information as required by clinic. Keeps patients informed of delays and progress of clinical appointments.
• As required and competency validated, performs appropriate hearing and vision testing, EKG, spirometry, point of care testing, specimen collection, equipment cleaning/reprocessing and other requested procedures.
• Prepares and stocks rooms (daily/weekly) and clinic supplies in advance of clinic visit as well as cleaning rooms appropriately between patients.
• Prepares for and assists with routine and specialty procedures.
• Schedules patients for follow up appointments or referrals and performs routine clerical duties for team and staff to include photocopying, scanning and faxing.
• Performs telephone messaging and in person screening with appropriate follow up.
• Responds to emergency situations.
• Respects and maintains privacy and confidentiality per HIPAA guidelines.
• Performs other duties as assigned.

Certification/

Skills:

• Use and care of standard clinic equipment.
• Basic Life Support (BLS) by American Heart Association (AHA) required
• Certified Medical Assistant (CMA) by American Association of Medical Assistants (AAMA) required or
• Registered Medical Assistant (RMA) by American Medical Technologist (AMT) required or
• National Certified Medical Assistant (NCMA) by National Center for Competency Testing required or
• Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) required or

Preferred Certification/

Skills:

• Experience with electronic medical records and clinical documentation preferred.
• Familiarity with FMLA and disability forms preferred.
• Strong attention to detail, organization, and time…