Revenue Cycle Specialist I – Insurance Follow-Up

Medical Collections Specialist
- Houston, Texas

Senior Psych Care provides fully integrative behavioral health services to long-term care patient at their facility. Services include individual, family, and group therapies, along with diagnostic evaluation and collaborative intervention between the therapy team and the psychiatric team. Our multi-disciplinary team realizes that older adults have special physical, emotional, and social needs. The psychiatrist leads a team of nurse practitioners, physician assistants, and psychotherapists (LCSW, LPC, PhD/PsyD), who take a comprehensive approach to diagnosis and treatment.

The Medical Collections Specialist is responsible for collecting payment on overdue bills and accounts. These duties include, but are not limited to, the following:

• Monitor and follow up on outstanding claims using phone, payer portals, and written correspondence to resolve unpaid, delayed, or denied claims.
• Interpret Explanations of Benefits (EOBs), remittance advice, and denial codes to determine next steps for resolution.
• Collaborate with providers, billing staff, and leadership to resolve billing discrepancies, coding issues, and payment posting errors.
• Document all billing activities, correspondence, and collection efforts thoroughly within billing systems.
• Share insights and best practices with colleagues to improve department efficiency and outcomes.
• Contribute to a team culture centered around problem-solving, integrity, and a shared mission to support patient care through effective revenue stewardship.
• Execute various tasks, as assigned by your manager, supervisor, or company officer, whether within your standard duties or as requested beyond regular responsibilities.

• Minimum of 1 year of experience in revenue cycle within a healthcare or organization.
• Insurance verification and billing processes are highly preferred, including familiarity with payer policies, coverage requirements, and claims workflows.
• Familiarity with Medicare, Medicaid, and third-party payer requirements.
• Strong attention to detail and organizational skills.
• Works well in a team-oriented environment; collaborates effectively with peers and leadership to achieve department goals.
• Excellent communication and customer service skills.
• Candidate must exhibit excellent time management and organizational skills.
• Ability to work independently and adapt to a fast-changing environment.
• Adhere to HIPAA guidelines and regulations.
• Experience utilizing Medical Billing Software.

• Competitive salary, commensurate with experience.
• Comprehensive benefits package including:
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short and Long Term Disability
  • 401(k)
  • Paid Time Off and Paid Holidays

All interested candidates are encouraged to apply. Apply today and START NEXT WEEK.