Collections Specialist

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Full Time Clerical Bellfort Clinic - TX, Houston, TX, US

6 days ago Requisition

OVERVIEW:

At Lymphedema Therapy Specialists, Inc. (LTS), we believe our work is more than just a job, it’s a calling. Our mission is rooted in a deep commitment to serve our patients and one another with compassion, integrity, and excellence. Everything we do is guided by faith, love, and unity — values that shape our culture and define how we care for others.

We are a team driven by generosity offering our time, talents, and resources wholeheartedly to meet the needs of our patients and community. Excellence matters to us, not only in our clinical care but in every interaction and task, big or small. We listen with empathy, communicate with kindness, and strive to heal lives physically, emotionally, and spiritually.

At LTS, every individual is seen, valued, and empowered. We believe in investing in our people, encouraging both personal and professional growth as each team member steps more fully into their God-given purpose. We honor the unique contributions of our staff, recognizing their work as a blessing to those we serve.

Joining LTS means becoming part of a mission-driven team united by faith and purpose. If you’re seeking a role where your work has meaning and your gifts can truly make a difference, you’ll find a home here. Welcome to a place where healing happens for our patients, our team, and our community.

We encourage you to visit our website at
before applying to learn more about our company, culture, and mission.

JOB SUMMARY:

At Lymphedema Therapy Specialists, Inc. (LTS), the Collections Specialist plays an essential and mission-aligned role in supporting our commitment to serve patients and one another with excellence, compassion, and integrity. This position is vital to the financial health of our organization and helps ensure that our services remain accessible to those in need of healing and hope.

The Collections Specialist focuses on medical collections by providing complete claims resolution through diligent follow-up on all outstanding claims and ensuring their accurate and timely processing. This role requires professionalism, critical thinking, and a service-minded approach when engaging in often sensitive financial conversations with patients and insurance providers. Above all, the Collections Specialist must embody a servant mindset — someone who reflects our core values of love, unity, generosity, and excellence in every interaction.

In addition to direct financial duties, this position is responsible for appealing and disputing denied claims, resolving billing discrepancies, and utilizing EHR/EMR systems and provider portals with confidence. The Collections Specialist works closely with administrative staff, billing personnel, and leadership to identify obstacles in reimbursement processes and implement improvements that support the overall patient experience and organizational health.

The ideal candidate will demonstrate exceptional attention to detail, strong interpersonal skills, a heart for serving patients with empathy and respect, and a clear understanding of how their role fits into the broader mission. If you’re passionate about helping others by stewarding financial processes with integrity and grace, this position offers a unique opportunity to contribute to a purpose-driven team that restores hope and healing every day.

JOB DUTIES AND RESPONSIBILITIES:

• Review, submit, and monitor insurance claims for accuracy and timely processing.
• Follow up with insurance carriers on unpaid, delayed, or denied claims using phone calls, online portals, and written correspondence.
• Interpret Explanations of Benefits (EOBs), remittance advice, and denial codes to determine appropriate follow-up actions.
• Prepare and submit appeals or disputes for denied or underpaid claims, including proper documentation and coding adjustments.
• Track claim status and maintain accurate records in EHR/EMR systems and billing software.
• Communicate…