Sr A​/R Follow Up Specialist

About Us

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon

B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine;
McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

Verifies patient and guarantor demographic and employer information. Confirm that the dates of service are within the effective period for coverage. Ensures account is updated with correct financial class and patient class. Post complete and concise memos to A/R and ensures all data is keyed correctly in INVU. Reviews and documents all incoming insurance correspondence. Responsible for the collection of lien receivables, ensuring payments meet settlement guidelines.

Works with patients, attorneys, auto carriers, as well as insurance providers through written correspondence and phone calls for the collection of moneys. Analyzes billing documents and remittance denials to check for errors. Responsible for account maintenance; calculating and keying contractual adjustments, obtaining and updating information, analyzing and evaluating all payments, etc. Responsible for negotiating and settling all lien accounts.

Education/Specialized Training/Licensure:

High school diploma or GED

Work Experience (Years and Area): 4 years collection experience in medical setting or equivalency, must have collection agency experience and bad debt collections.

Above Average Verbal (Heavy Public Contact)

Bilingual

Skills Required:

No

Writing /Composing (Correspondence/Reports)

Personal Computer

Knowledge/Skills/Abilities:
Medical Terminology

Hybrid Telecommuter

Basic knowledge of accounting and knowledge of government (Federal and State) payment methodologies. Ability to work independent and resolve accounts with little or no direction, handle stressful situations. Strong knowledge of the lien statute. Effective verbal and written skills and excellent people skills. Ability to maintain and log data accordingly. Must be able to interact successfully in a culturally diverse environment.

Must have PC, and basic skills on MS Excel, Word, and Outlook