Patient Navigator - Riverside

Patient Navigator

If you're looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

HCPH embraces a foundation of progressive work anchored by the department's cornerstone values guiding our work to improve the community's health and well-being.

• Transparency - We share information openly and honestly so that staff, partners, and the community understand our actions and the reasons behind them.

• Integrity - Our actions reflect strong ethical principles, ensuring we remain trustworthy, accountable, and consistent with our mission.

• Respect - We foster a supportive environment by valuing diverse perspectives, listening intentionally, and treating people with dignity in every interaction.

• Impact - We focus our efforts on activities that improve health, reduce disparities, and create meaningful, measurable outcomes for the communities we serve.

• Collaboration - We actively partner across teams, disciplines, organizations, and communities to align our efforts toward common goals.

Position Overview:

Under general supervision, the Patient Navigator provides patient-centered navigation services to improve health outcomes and expand access to care across the continuum of services. Embedded within an HCPH health service location, this position helps undeserved individuals overcome barriers and connect to coordinated medical, behavioral, and supportive services. The Patient Navigator acts as a liaison between patients, providers, and community resources, ensuring service continuity, promoting informed decision-making, and supporting engagement in ongoing care.

Working as part of a multidisciplinary team, the Patient Navigator addresses both clinical and social needs, bridging communication between healthcare systems, re-engaging patients in care, and connecting them to specialty services, community resources, and education guided by the social determinants of health framework.

Duties & Responsibilities:

• Provide navigation across the continuum of care including screening, diagnostic, treatment, and follow-up services based on individual patient needs, including re-engagement of patients who have fallen out of care.
• Support patient follow-through with care plans. Facilitate referrals and coordinate access to healthcare, community, and social services, collaborating with multidisciplinary teams to ensure comprehensive and seamless support.
• Address barriers related to insurance, transportation, language, financial, cultural, or health literacy by linking patients to appropriate support services and serving as a patient advocate in navigating complex systems.
• Deliver culturally and linguistically appropriate health education, promote patient-led decision-making, and help patients understand care plans, diagnoses, and follow-up instructions.
• Maintain accurate and complete documentation of navigation activities in compliance with HCPH policies and reporting requirements.
• Participate in community engagement events and connect patients with external resources to improve health access and awareness.
• Contribute to multidisciplinary case discussions and build partnerships with providers, social workers, and external agencies to enhance patient-centered care coordination.

Harris County is an Equal Opportunity Employer. If you need special services or accommodations, please call  or email  This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically…