Patient Service Coordinator; Float) Per Diem

Job Category: Non-Clinical

Requisition Number: PATIE
011442

• Posted :
  September 2, 2026
• Part-Time
• On-site

Showing 1 location

Houston, TX 77054, USA

Build What Matters Most—Families, Futures, and Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day.
US Fertility
, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.

Our team members choose to build their career home at US Fertility because of the
hope we inspire in our patients
, the
lives we help bring into the world
, and the
culture of excellence we foster across our organization
. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.

Through our national network of premier fertility centers—including
Shady Grove Fertility
—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.

We have an immediate opening for a
Patient Services Coordinator (Float) Per Diem
to join our team at
Shady Grove Fertility
in Houston, Texas - Medical Center
with rotations to Memorial City, Katy, Clear Lake, Spring Woodlands and Beaumont, Texas offices.

• Schedule:Monday through Friday, from 7:30 AM to 4:00 PM; rotating weekend and holidays, with rotating weekend coverage every 6 weekends

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than
200 highly respected physicians nationwide
or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the
Patient Services Coordinator
will:

• Greet patients and manage front office
• Check patients in for appointments and sanitize rooms
• Answer patient phone calls and route appropriate team
• Register new patients into laboratory EMR
• Send and verify consents
• Take payments and work closely with Ovation Billing team
• Process and fax completed lab reports results to referring physicians
• Act as liaison between lab staff and medical team
• Work with patients looking to transfer cryopreserved specimens and their originating clinics to collect necessary records and organize shipments
• Assist lab staff in administrative projects
• Perform all other duties as assigned

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

• High school diploma or equivalent is required
• 2+ years previous experience in an administrative role; medical office experience preferred
• Knowledge of medical software, terminology and procedures preferred
• Knowledge of HIPAA Regulations preferred
• Excellent interpersonal communication skills, and the ability to build and facilitate good working relationships with staff at all levels of organization
• Demonstrated ability with exercising sound judgment and discretion when handling sensitive and confidential information
• Excellent organizational skills
• Ability to work independently, under pressure and within deadlines
• Exceptional written and verbal communication skills and attention to detail
• Ability to work as part of a team
• Tech savvy
• Flexibility and…