Pharmacy Technician Supervisor - Intake

Location: Houston, TX

Job :5554

# of Openings:1

Onco
360 Pharmacyhas a need for qualified candidates to fill our role of
Pharmacy
Technician Supervisor - Intake. Thishigh-level technician level role
is an e xcellent opportunity to join our company and help with our expanding Specialty Pharmacy program!

F
ull-time position, Monday to Friday - 10:30am - 7pm CST
. Seeking candidates who live within a commutable distance to our Houston, TX pharmacy location.

Onco
360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.

A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.

Salary range starting at $50k an up depending on experience

Sign-On Bonus: $5,000 for employees starting before September 30, 2026.

We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.

We offer a variety of benefits including:

• 401k with a match
• Paid Time Off and Paid Holidays
• Quarterly Incentive Bonuses
• Tuition Reimbursement
• Company paid benefits – life insurance; and short and long-term disability

Salary starting at $57,000 annually and up, depending on experience

The Pharmacy Technician Intake Supervisor is responsible for managing incoming patient, prescriber, and/or prescription-related communication received by the pharmacy, including but not limited to triaging communications to the appropriate internal departments, processing incoming faxes and electronic prescriptions, the proper set up of patient profiles, creating new drug orders, and communicating with prescribers to request refill prescriptions. This role requires working knowledge of prescription data entry and pharmacy terminology to execute workflow.

The supervisor will also provide quality control by routinely examining patient profiles and/or orders for processing accuracy and productivity, adjusting personnel to meet work volume needs and service levels, training, employee coaching, and performance management.

Intake
Supervisor
Essential Functions:

• Supervises intake staff in a leadership role to maintain a positive working environment by creating synergy and teamwork to minimize employee relations issues and reduce turnover. Communicates effectively across pharmacy and/or corporate teams and with patients, and successfully resolves issues.
• Creates patient profiles and processes orders in a timely manner from electronic prescription and fax queues, requests refill prescriptions as appropriate, manages incoming documents from the fax server
• Assists Manager in day-to-day pharmacy operations and in implementing new procedures to ensure that the accurate and timely dispensing of quality pharmacy services is consistently delivered to all patients using effective service leadership and customer skills.
• Works with pharmacy management to recruit, select, hire, orientate, develop, and train new associates. On an ongoing basis, evaluates, coaches, and utilizes performance management practices to motivate and set expectations for Intake staff. In collaboration with management, drafts and delivers effective corrective action plans and disciplinary action to technicians performing at substandard levels.
• Manages and reports on daily activity of vertical team members, including monitoring of daily workflow and Pulse reporting.
• Works with pharmacy…