Surgery Scheduler - Internal Medicine - Bellaire, TX
Listed on 2026-10-05
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Healthcare
Healthcare Administration, Medical Office
Join the UTHealth Department of Internal Medicine as a full-time Surgery Scheduler in Bellaire, TX, and play a vital role in ensuring a seamless experience for patients throughout their care journey. In this dynamic position, you will coordinate and schedule inpatient and outpatient surgical procedures, diagnostic testing, laboratory services, and office visits while serving as a key liaison among physicians, patients, families, insurance carriers, and multidisciplinary care teams.
The ideal candidate is highly organized, detail-oriented, and committed to delivering exceptional customer service while managing complex scheduling needs, obtaining insurance authorizations, coordinating referrals, and accommodating special requests.
Experience with Epic, procedure and surgery scheduling, insurance verification and authorizations, referrals, and appointment scheduling is strongly preferred. This is an excellent opportunity to join a collaborative healthcare team dedicated to providing outstanding patient care and operational excellence.
What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.
Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:
- 100% paid medical premiums for our full-time employees
- Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
- The longer you stay, the more vacation you’ll accrue!
- Longevity Pay (Monthly payments after two years of service)
- Build your future with our awesome retirement/pension plan!
- Free financial and legal counseling
- Free mental health counseling services
- Gym membership discounts and access to wellness programs
- Other employee discounts including entertainment, car rentals, cell phones, etc.
- Resources for child and elder care
- Plus many more!
Position
Key Accountabilities:
- Utilizes courteous and professional telephone techniques and interpersonal skills to establish and maintain rapport with patients, physicians, office personnel and various hospital personnel while maintaining patient confidentiality.
- Works directly with the insurance carriers to obtain authorizations and referrals as needed per insurance guidelines to ensure financial coverage for prospective procedures.
- Completes a detailed estimate for physician services. Explains patient financial responsibilities to the patient, collects deductible/co-insurance amount, and posts payments to the surgical invoice prior to the procedure.
- Verifies patient demographics, eligibility and diagnostics as guided by scheduling protocol for each physician and involves physician as needed to coordinate care.
- Responsible for requesting and obtaining pre-surgical clearance from patient's PCP and/or Specialty provider as needed.
- Reconciles surgical responsibilities by preparing preliminary and final schedules for each physician…
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