Housekeeping Houseman

Position:
Housekeeping Houseperson – Date:
February 2019

Reports to:

Director of Housekeeping

The Houseperson is responsible for cleaning and maintaining public areas of the hotel, assisting room attendants with general cleaning of guest rooms. This includes vacuuming, shampooing of carpets, cleaning/waxing of floors, trash removal, stocking and maintaining supply rooms and other cleaning duties.

• Previous experience in similar capacities; hotels, hospitals etc. is preferred.

• Stocking all housekeeping carts and cart rooms with appropriate PAR levels maintained through the entire building, in compliance with brand standards.
• Remove laundry from rooms and/or chutes.
• Restock linen on floors as necessary.
• Clean and maintain common areas, i.e., elevators, stock and store rooms, hallways, and stairs. Cleaning may require cleaning of windows, sweeping, mopping, waxing, and polishing marble floors and tile floors.
• Perform deep cleaning tasks, as needed.
• Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guests are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance with the “Make it Right” established guidelines.
• Follow proper hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Report all accidents and injuries in a timely manner.
• Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively.
• Comply with attendance rules and be available to work on a regular basis. Able to work varied shifts, including weekday, evenings, weekends and holidays.
• Perform any other job-related duties as assigned.

• Ability to work in a fast-paced, high-energy and demanding work environment.
• Ability to use commercial cleaning chemicals.
• Strong attention to detail.
• Ability to establish and maintain effective working relationships with associates and guests.
• Able to understand and follow all safety related procedures while performing all tasks.
• Regular attendance in conformance with the standards is essential to the successful performance of this position.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Physical Demands:
  While performing the duties of this position, the job regularly requires standing and walking for an entire shift and performing repetitive motions, bending, stretching, reaching, stooping, pushing and pulling up to 50 pounds.

Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

I have read the above and understand and accept and agree to the job essentials / job requirements and other aspects that this position requires.

Date

Team Member Acknowledgement Printed Name: X

Team Member Signature: X

Date

Manager / Supervisors Printed Name: X

Manager / Supervisors Signature: X