Guest Services Coordinator, Part-Time

Major Functions

Responsible for scheduling spa services, meeting and greeting every guest that enters the facility in the manner trained by The Spa. Direct all efforts toward guest satisfaction, the achievement and maintenance of The Spa standards and profit maximization.

• Adhere to all standard policies and procedures.
• Perform all guest activities in a cordial, efficient and professional manner, at all times maintaining a commitment to guest satisfaction.
• Maintain a cooperative, team-like attitude in working with management and fellow associates in all Houstonian departments. Help achieve our common goals of maximizing guest satisfaction and profit margins.
• Maintain a positive attitude towards co-workers and the job being performed.
• Report to work on time in a properly cleaned and pressed uniform. Hygiene is key in this environment due to the close proximity working with the clients. Employee scent should always remain neutral.
• Adhere to a professional relationship with clients of The Spa. Discussion of internal matters of any sort with clients is not permitted.
• Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately.
• Other duties as assigned.