Senior Food & Beverage Manager - InterContinental Houston

Senior Food & Beverage Manager - Inter Continental Houston

Hotel: Houston (HOUIT), 6750 Main St, 77030

What’s on the menu for your next career move? As our new Senior Food and Beverage Manager
, you’ll lead and direct food and beverage operations (bar, restaurants, and room service), ensuring quality service and standards are maintained to deliver a memorable guest experience. Always follow government regulations concerning health, safety, or other requirements.

This is a senior food and beverage job in a large, luxury or resort hotel. Supervises a large number of employees in multiple major food and beverage outlets. Oversees multiple managers and supervisors.

• Financial
  • Monitor budget and control expenses with a focus on food, beverage, and labor costs
  • Working with the catering office, identify additional sales opportunities to enhance revenue
  • Drive promotions that deliver great dining experiences for guests at a good value
  • Make sure credit and financial transactions are handled securely
• People
  • Direct everyday activity, plan and assign work, ensuring you always have the right staffing numbers
  • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues.
  • Train colleagues to make sure they deliver with compliance and to the standards we expect.
  • Drive a great working environment for teams to thrive – linking up departments to create a sense of one team
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Recommend or initiate any People & Culture‑related actions where needed.
• Guest Experience
  • Make sure all food and beverage equipment is in operational condition and regularly cleaned
  • Make sure all food and beverage facility spaces are clean and properly stocked to the anticipated business volume. Notify engineering immediately of any maintenance and repair needs
  • Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints – making sure you maintain a high level of guest satisfaction
  • Analyse guest insights to identify and meet customer expectations and build on guest loyalty
  • Regularly communicate with guests to ensure expectations are met.

• Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field
• 5+ years’ related experience, including F&B management experience. Experience in a full-service hotel is highly desirable.
• Must speak the local language
• Must obtain certifications or permits as required by local governmental agencies.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including an impressive room discount and some of the best training in the business.

The annual salary range for this EXEMPT manager role is $68,000 to $73,000. This rate is only applicable for jobs to be performed in Houston, Texas.

This is the starting range we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible full‑time employees.

You can apply for this role through the link below (or through the internal career site if you are a current employee).

Start your journey with us today.

Remarks:
No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in…