Hotel Banquet Captain

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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The Houston Marriott Westchase is one of the largest full-service Marriott hotels in Houston. We offer over 604 renovated guest rooms and more than 40,000 square feet of event space, including the 10,000-square foot Grand Ballroom, two boardrooms and 18 additional meeting rooms. Come join our elite staff of committed hospitality industry professionals and help us deliver best-in-class guest experiences. We are conveniently located off of Beltway 8 and Westheimer.

Our friendly and positive atmosphere makes us an ideal place for guests — as well as employees! Find out today what a career at the Houston Marriott Westchase with Pyramid Hotel Group can mean for you!

We are looking for a highly motivated Full-Time Banquet Captain to join our team!

This individual is responsible for overseeing banquet events, including service staff performance and event set-up, to ensure exceptional guest service and smooth operations. You will act as the liaison between many different parties, including the Banquets Manager, Events Sales Manager, Event Host and Guests, Kitchen and Banquet Staff, and more. As the personal representative of the property, your job is to enhance guest satisfaction and maximize revenues.

If you have experience with leading high volume catering and banquet events, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

• Oversee all aspects of banquet service, including setup, service and breakdown, in accordance with the event BEO, while ensuring high standards of service and presentation.
• Coordinate with the kitchen and catering staff to ensure timely food preparation and delivery according to event specifications;
  Ensures final quality check on food and beverage items immediately prior to serving guests.
• Provide a warm and welcoming greeting to guests as they arrive; provides general property information and offers heartfelt and sincere thank you farewell for all guests as they depart.
• Manage banquet staff in a professional manner, including assigning tasks, training, and providing guidance to ensure a high level of performance.
• Conduct pre-event meetings with staff to review event BEO details, timelines, and guest expectations.
• Review menu with staff, including how items are prepared, cooking methods and all ingredients, taking into special consideration for any special request, allergies, dietary request or issues.
• Answer guest questions regarding menu items and available beverage options, including menu item ingredients, how the food was prepared, and the cooking methods.
• Monitor and address guest…