Catering Sales Manager

Job Summary

Responsible for prospecting, selling, servicing, planning, and executing banquet/catering events in Hotel banquet and special event venues within the guidelines and strategies of the Houstonian Hotel. Banquet/Catering events include but are not limited to: catering meetings, special events, galas and holiday parties, weddings and personal celebration business. Responsible for managing and servicing events to ensure a high degree of customer satisfaction while maximizing revenues, and expanding Hotel’s market share and nurturing return business.

This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.

• Act as onsite contact for all assigned groups and work with clients to produce BEOs and Resumes
• Ensures that all special arrangements for Food and Beverage, Audio Visual, and other requests are properly documented on BEOs and signed by authorized representatives.
• Actively prospect new and repeat business
• Upsell food & beverage and campus experiences
• Create profitable menus and distribution of client expectations to Food and Beverage and Banquet Departments
• Physically double-check all function arrangements against specifications of clients
• Maintains positive guest and employee relations through prompt, precise, and courteous communication
• Must have a team-oriented spirit
• Confirms revisions in agendas, room blocks, etc. and notifies corresponding departments in a timely manner
• Maximize revenues for the hotel through up-selling techniques
• Have a solid understanding of contract terms and conditions.
• Audits banquet checks to revenues noted in booking application and assists with collection of deposits and pre-payment of anticipated food, beverage, A/V and rooms revenues.
• Goal driven individual to help achieve company goals
• Must be able to completely service each group from inception to completion.
• Other duties as assigned by Director of Catering