Houston- Valet

Position: Valet Attendant

Location: Downtown Houston (L_2000 CRAWFORD ST)

Pay: $14.00 per hour

Shift: Tuesdays-Wednesdays 9am-5:30pm, Thursdays 2pm-6pm

Final date to receive applications: 10 November 2025

Department: Operations - Field (OPS
001)

The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Attendant is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Valet Attendant works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

• Mobilize and coordinate the beginning-to-end valet process: retrieve keys, retrieve vehicles for waiting guests, load guest vehicles, issue tickets, and/or leverage electronic devices to enter customer information.
• Foster customer success, happiness, and retention by building rapport, addressing inquiries, and providing directions.
• Act as a courteous brand ambassador by interfacing with guests, opening vehicle doors, and unloading vehicles.
• Deploy vehicle safety and security procedures: direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location‑designated leadership.
• Pioneer financial operations: request and collect relevant fees and reconcile end‑of‑shift revenue.
• Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary.
• Retrieve keys from guest; issue ticket or enter customer information using electronic device.
• Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles.
• Inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record make, model and exact location.
• Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary.
• Provide excellent customer service: respond to inquiries in a courteous manner, give directions to nearest highway, destination, etc.
• Direct traffic, barricade positions, and arrange for towing service when necessary.
• Immediately report any incidents or claims to Operations Manager or Shift Lead.
• Request and collect relevant fees for use of service.
• Assist in reconciling end of shift revenue against the ticket distribution when necessary.
• Communicate professionally at all times with guests, clients, and teammates.

• At least 18 years of age.
• Valid driver’s license.
• Ability to operate manual transmission vehicles (stick shift).
• Excellent customer service and communication skills.
• Verbal communication with guests.
• Acceptable driving record and motor vehicle report (MVR).
• Ability to learn quickly and use sound decision making in fast‑paced environments.
• Ability to operate guest vehicles requiring normal coordination, including eye‑hand, hand‑foot control.
• Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift.
• Previous valet experience preferred.

• Generous Paid Time Off: 10 days plus 8 paid holidays.
• Comprehensive Health Plans:
  Medical, Dental, and Vision coverage.
• Life and Disability Insurance:
  Company‑paid basic life and Short‑Term Disability.
• 401(k) Plan:
  Generous employer match with immediate vesting.
• Employee Assistance Program:
  Behavioral health care assistance.
• Parental and Caregiver Leave.
• Sick Time Off (as per state laws).

United States - California applicants only:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.

After making…