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Event Manager / Planner Customer Service Rep

Luxury Guest Experience Specialist

Job in Houston, Harris County, Texas, 77246, USA
Listing for: The Houstonian Hotel, Club & Spa
Full Time position
Listed on 2026-03-01
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A luxury hotel in Houston is looking for a Guest Services Agent to create unforgettable guest experiences. Responsible for managing arrivals, handling special requests, and addressing guest inquiries, this role requires strong communication skills and creative problem-solving. Collaborating with multiple departments, the ideal candidate will maintain the hotel's high standards of service and professionalism while ensuring guest satisfaction. Flexibility in scheduling, including nights and weekends, is essential for this position.
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