Workplace Hospitality​/Experience Coordinator

Location:

Galleria area, located near 610/Westheimer area

Length:
Temporary opportunity lasting about 3-4 months with the potential to go permanent for the right person

Pay Rate: $18-20/hr., DOE

The Workplace Hospitality & Experience Coordinator serves as the welcoming face of the office, responsible for creating a professional, inviting, and service-oriented environment for employees, guests, and visitors. This role combines concierge-level hospitality with workplace coordination, ensuring an outstanding experience across all touchpoints.

• Provide concierge-style service, greeting and assisting guests with warmth and professionalism, overseeing their experience from arrival through departure.
• Manage visitor logistics, including pre-arrival communication, security clearance, badging, and parking validation, to ensure a seamless guest experience.
• Oversee meeting room requests, strategically managing reservations for optimal space utilization and availability.
• Monitor space usage and prepare meeting rooms and communal areas to maintain consistent standards of quality and presentation.
• Coordinate meeting room setups, technology, and food services for guest visits.

• Participate in office culture planning, consistently providing innovative ideas to enhance the workplace experience.
• Assist in planning, promoting, and executing internal events and initiatives.
• Manage office supplies and hospitality items, ensuring shared work spaces are stocked and organized.
• Monitor and maintain common areas, kitchens, and conference rooms for cleanliness and readiness.
• Liaise with facilities and vendors to resolve service requests promptly.
• Assist with basic technology needs, such as guest Wi-Fi and AV setup.

• Lead mailroom operations, including processing, distribution, and coordination of inbound, outbound, and interoffice mail and packages.
• Coordinate with local Post Office for mail delivery and pickup requirements.
• Manage relationships and vendor communications with service and equipment providers (USPS, UPS, Fed Ex, Pitney Bowes, etc.).
• Maintain postage equipment by operating and inspecting according to established procedures, monitoring meter balances, and requisitioning postage.

• - 2–4 years of experience in hospitality, workplace experience, or guest services (corporate environment preferred).
• Strong interpersonal and communication skills with a customer-first mindset.
• Professional and approachable demeanor.
• Ability to multitask and remain calm under pressure in a fast-paced environment.
• Proficiency in Microsoft Office and comfort with new technology platforms.
• High school diploma required; associate or bachelor’s degree in hospitality, business, or related field preferred.

• Friendly, approachable, and proactive attitude.
• Detail-oriented with a passion for creating memorable experiences.
• Comfortable working independently and collaborating across teams.
• Should be willing to step in wherever needed, be proactive, and able to anticipate needs.