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Hotel Management Hospitality & Tourism

Front Office Director: Guest Experience & Operations

Job in Houston, Harris County, Texas, 77246, USA
Listing for: HEI Hotels
Full Time position
Listed on 2026-06-05
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
HEI Hotels is seeking a Director of Front Office for the Houston Grand Hotel - River Oaks. In this full-time role, you will oversee the Front Office and Guest Services, ensuring the highest standards of service and guest satisfaction. You will lead the team in managing VIP arrivals, address customer complaints, and implement training for staff. This position requires strong interpersonal skills and a minimum of three years in front office management.

Join us as we elevate the guest experience in this historic hotel.
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