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Guest Services Agent — Front Desk & Guest Experience
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-08-02
Listing for:
Plazahotelelpaso
Full Time
position Listed on 2026-08-02
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
HHM Hotels in Houston is seeking a Guest Service Agent to greet, register and service guests in a friendly and courteous manner according to hotel standards. You will handle reservations, payments, and guest inquiries, ensuring a smooth check-in and check-out experience.
Responsibilities include posting charges, managing the PMS system, supporting breakfast service during peak times, and maintaining high guest-satisfaction scores while adhering to safety protocols and company policies.
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