Room Service Server

Four Seasons - 1300 Lamar Street - Responsibilities:
Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality;
Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards;
Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations;
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests;
Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals