Pool Server

Four Seasons - 1300 Lamar Street - Responsibilities:
Retrieve, stock, restock, and drop off towels, juices, fruits, and other items or amenities needed in the area to provide guests with a level of service in keeping with a Four Seasons outlet of operation;
Set up, relocate and maintain all pool deck equipment;
Upon greeting, ascertain guest/resident/apartment guest name, room number, time of arrival and chaise/table number and record on the daily log sheet. Assist guests and residents in seating, offering towels, and informing them of amenities, hotel information and food and beverage service; offer cold towels, water mists and glasses of water;
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each; communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality;
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests;
Assist in cleaning the pool, Jacuzzi, deck and tiles