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Hotel Front Desk/AYS Agent
Job in
Houston, Harris County, Texas, 77042, USA
Listed on 2026-08-16
Listing for:
Pyramid Global Hospitality
Full Time
position Listed on 2026-08-16
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Greet guests and register them in a warm and welcoming manner following brand standards;
Answer incoming calls promptly and professionally as the At Your Service (AYS) Telephone Agent;
Take in-room dining orders and relay to the kitchen with accuracy;
Address guest challenges professionally and ensure resolution and satisfaction;
Maintain up-to-date knowledge of room availability, types, amenities, rates, and upgrade options
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