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Front Office Director: Guest Experience Leader
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-08-18
Listing for:
Hei Hotels Inc.
Full Time
position Listed on 2026-08-18
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management
Job Description & How to Apply Below
The Houston Grand Hotel - River Oaks in Houston, TX seeks a Director of Front Office to lead Front Office and Guest Services, ensuring superior guest experiences and profitability. You will manage staffing, training, and performance while coordinating with Finance to address credit issues and payroll efficiency.
Strong leadership, communication, and brand-standard adherence are essential to drive service excellence and VIP hospitality across the team in this on-site role within the HEI portfolio.
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