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Guest Experience Agent

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Embassy Suites by Hilton
Full Time position
Listed on 2026-08-22
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 42000 USD Yearly USD 28000.00 42000.00 YEAR
Job Description & How to Apply Below

Embassy Suites by Hilton in Houston, TX seeks a Front Desk Agent to greet and check in guests, register reservations, and provide attentive service throughout the stay. You will handle guest inquiries, assist with concierge duties, and manage checkout while maximizing occupancy and revenue.

The role requires a friendly, detail-oriented approach, ability to multi-task, and a willingness to work varied shifts including evenings and weekends. Prior hotel experience is preferred.

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