General Manager

Salary: $72,000–$75,000

Schedule: ~55 hours/week

Benefits: Medical, dental, vision; 2 weeks PTO after 1 year

Bonus: Annual performance‑based

A busy, seven‑day‑a‑week hospitality concept in the Heights area is seeking an experienced General Manager to lead daily operations, elevate guest experience, and drive financial results. This role requires a hands‑on operator with strong bar knowledge, bilingual communication skills, and proven leadership in high‑volume environments.

• Lead, coach, and retain management and hourly teams
• Maintain strong floor presence and deliver exceptional guest service
• Oversee hiring, onboarding, scheduling, and performance reviews
• Manage bar programs, beverage inventory, and cost controls
• Ensure food, beverage, and sanitation standards are consistently met
• Execute training programs and staff development
• Manage P&L, labor, COGS, and operational KPIs
• Support marketing initiatives and community engagement
• Maintain accurate financial records and cash‑handling procedures

• Outgoing, hospitality‑driven leadership style
• Fluent in English and Spanish
• 3–5 years supervisory experience in restaurants/bars
• 3–5 years bartending/serving experience
• Working knowledge of bar programs and beverage costing
• Strong understanding of P&L, labor management, and forecasting
• FOH/BOH operational knowledge
• Proficiency with Mac, Windows, Excel, and POS systems
• Ability to stand long hours and lift 30 lbs
• Availability for a 55+ hour work week