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Hospitality Operations Lead - Market & Guest Experience
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-08-26
Listing for:
Landing
Full Time
position Listed on 2026-08-26
Job specializations:
-
Hospitality / Hotel / Catering
Hospitality & Tourism, Hotel Management
Job Description & How to Apply Below
Landing is seeking a market-level operator in Houston to manage reservations across Landing and OTA channels, while overseeing member experience from booking to checkout. You will develop relationships with property partners and coordinate with housekeeping vendors to ensure high-quality service in a fast-paced environment.
The role focuses on owning a market segment with autonomy, driving KPIs like NPS and CSAT, and launching new properties within the market.
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