More jobs:
Executive Front Office & Guest Experience Leader
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-08-27
Listing for:
Houston Grand Hotel - River Oaks
Full Time
position Listed on 2026-08-27
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk
Job Description & How to Apply Below
HEI Hotels and Resorts in Houston is seeking a Front Office/Guest Services Manager to lead daily operations and uphold exceptional guest service standards. You will supervise staff, coordinate VIP arrivals, and ensure brand compliance across front‑desk activities.
You will also oversee payroll, schedules, and staff development, and address guest concerns while collaborating with Finance on credit issues. This is a dynamic, guest‑facing role with room for growth within HEI’s portfolio.
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