Guest Experience Specialist
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-08-28
Listing for:
Sonesta International Hotels
Full Time
position Listed on 2026-08-28
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
Sonesta International Hotels is seeking a Guest Relations Agent to handle check-ins/outs, payments, and guest assistance with a focus on delivering a superior guest experience. You will provide hotel information and local area guidance while upholding service standards across front desk operations.
The role requires strong communication, precise data entry, and the ability to manage guest requests, with shifts that may include evenings, weekends, and holidays. Hospitalities background preferred.
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