Front Desk HoustonWebster NASA

Benefits:

Employee discounts

Flexible schedule

Location:

Super 8 Houston NASA (18103 Kings Row, Houston, TX 77058 - Clear Lake / Webster area)

Pay: $9.00 - $11.00/hr starting wage

Bonus: $250 bonus after 60 days (based on perfect attendance, punctuality, flexibility, and excellent service)

Super 8 Houston NASA is seeking an upbeat, dependable Front Desk Agent to create a welcoming experience for our guests. In this role, you will manage check-ins and check-outs, answer inquiries, resolve guest concerns, process payments, and balance cash drawers at the end of your shift.

We offer flexible part-time schedules (3 to 6 days per week; 4 to 8-hour shifts). Candidates must be open to working weekends and holidays.

1st Shift (6:00 AM - 2:00 PM):
Select days available (Thursday
- Sunday)

2nd Shift (2:00 PM - 10:00 PM):
Weekday and weekend coverage available (Monday
- Sunday)

3rd Shift / Overnight (10:00 PM - 6:00 AM):
Part-time coverage needed for 1-2 nights per week

Warmly greet and check guests in and out, ensuring a smooth arrival and departure process

Process payments, balance cash, and accurately post charges to guest accounts

Answer questions, make reservations, and handle guest complaints with professionalism and patience

Coordinate with housekeeping and maintenance teams to maintain guest satisfaction

Assist guests with special accommodations or accessibility needs

Complete daily desk checklists and uphold property safety and operational policies

High school diploma or equivalent (some college preferred)

6 months to 1 year of customer service or hotel front desk experience preferred (trainable for the right candidate)

Professional, well-groomed appearance with strong verbal and written communication skills

Reliable transportation to the Clear Lake / Webster area

Ability to work independently as well as part of a team

Strong physical stamina, with the ability to stand for extended periods

Employee hotel discounts

Discounted mobile phone service plan (available after 30 days)

$250 performance and attendance bonus after 60 days