Room Attendant

About Us For more than 40 years, our hotel has been a landmark in the Houston hospitality scene. Today, The Houston Grand– River Oaks is entering an exciting new chapter. Under the vision of new local ownership with deep Houston roots, the property is preparing for a full renovation, and a complete luxury rebrand that will restore the hotel as one of the premier destinations in the city.

We are committed to elevating every aspect of the guest and associate experience. Our team is a tight knit, family like community with many long tenured associates who take pride in their craft and the exceptional service they deliver. We value passion, professionalism, and the desire to grow—because when our associates and their families thrive, our hotel thrives.

Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50lbs.
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Push and pull vacuum throughout the entire room and empty trash.
• Replenish amenities, linens, and supplies in guest room.
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart.
• Visually inspect room for cleanliness and appearance and signify completion for room.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job‑related duties as assigned.

• Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.
• Must be willing to “pitch‑in” and help co‑workers with their job duties and be a team player.
• Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.
• Ability to push and/or pull equipment weighing up to 100lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield.
• Vision insurance programs through Eye Med.
• Vacation, Sick and Holiday programs for time off.
• Pet insurance through the ASPCA.
• Supplemental, Spousal and Child Life insurance.
• Short and Long-Term Disability plans.
• 401(k) Savings Plan with matching funds.
• Discounts through our “You Decide” and Hotel Room Discount programs.

Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

We value U.S. military experience.

We proudly partner with Daily Pay, a voluntary benefit that allows our associates access to their earnings when they want them.

Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our “love” to our associates by providing market‑leading compensation packages, generous PTO and flex‑time initiatives, outstanding career development and advancement opportunities, and job‑appropriate assets and resources. We’re always looking for associates who share our passion for hospitality.

With a variety of world‑class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future.