People & Culture Business Partner

People & Culture Business Partner

The People & Culture Business Partner serves as a trusted people partner to leaders and team members across our Texas region. This role blends the foundational responsibilities of a Human Resources Business Partner with a strong emphasis on employee relations, culture, engagement, training, and on-site partnership. This is a highly visible, field-facing role ideal for someone who enjoys being present with teams, navigating complex situations, and supporting leaders in building strong, engaged, and compliant workplaces - particularly in a market-based environment.

• Respect Learning, Do the Right Thing, WOW Service, and Fun

• Serve as the primary People & Culture partner for leaders and team members across all Texas hospitals.
• Provide hands‑on guidance and support on employee relations matters, including performance concerns, conflict resolution, investigations, corrective action, and terminations.
• Coach leaders on effective people management, communication, and leadership behaviors aligned with company values.
• Ensure consistent, fair, and legally compliant application of people practices and policies.

• Actively support a positive, inclusive, and high‑engagement culture within hospitals and regional teams.
• Partner with People & Culture and Training teams to facilitate and support leadership training, manager development, and people‑related workshops.
• Help translate enterprise People & Culture initiatives into practical, regionally relevant execution.
• Identify culture and engagement trends in the field and elevate insights, risks, and recommendations.

• Support compliance with federal, state, and local employment laws across a multi‑state workforce, in partnership with People Operations and Legal.
• Partner on the rollout and implementation of people programs, policies, and processes.
• Maintain accurate documentation and follow best practices related to employee records and confidentiality.

• Maintain a regular on‑site presence in hospitals (approximately 3 days per week) to build trust, visibility, and strong working relationships.
• Serve as a connector between hospital teams and the broader People & Culture organization.

• 5–8 years of progressive experience in Human Resources, People Operations, or HR Business Partner roles.
• Strong experience supporting multi‑site and/or multi‑state teams.
• Demonstrated expertise in employee relations, performance management, and manager coaching.
• Experience facilitating and supporting training, workshops, or people‑related learning initiatives.
• Strong working knowledge of employment laws and HR best practices.
• Ability to build credibility and influence with leaders at all levels.
• Willingness and ability to travel regularly within the region.

• Experience in human healthcare, animal healthcare, veterinary, or other regulated care‑based environments.
• Experience supporting frontline, market‑based, or hourly work forces.
• HR certification (PHR, SHRM‑CP, or equivalent) preferred.

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Management, Psychology, or a related field.
• Professional HR certification such as SHRM‑CP, SHRM‑SCP, PHR, or SPHR.
• Must have a valid driver’s license.

• A practical, people‑first partner who enjoys being in the field and close to the work.
• Someone who balances empathy with sound judgment and consistency.
• A strong communicator who can navigate sensitive situations with confidence and care.
• A collaborator who brings solutions, not just issues, to the table.

• While performing the duties of this job, the team member is regularly required to talk and hear.
• The team member must frequently use a computer for extended periods.
• Must be able to operate a motor vehicle.
• Specific vision abilities are required to do this job, including close vision.
• This position requires walking, standing, and sitting for extended periods.
• Manual dexterity and precision when treating injuries and performing surgeries is required.
• The team member must sometimes lift, carry, pull, and/or move objects or animals up to 40 pounds.
• The work environment may include working with aggressive animals that bite and/or scratch.
• May require flexible work hours, including nights and weekends.

• Houston, Tx – Must be in hospitals 3 days a week.

• PTO
• Employee Assistance Program
• 401K
• Medical
• Dental
• Vision
• Voluntary Life and AD&D insurance, long‑term care, Accident, Critical Illness, and Hospital Indemnity Employer Paid Life and AD&D
• Employer Paid STD and LTD
• May be eligible for performance‑based bonus