Manager, Organizational Change Management

I. Job Summary

Manager, Organizational Change Management, HR is a strategic role responsible for driving enterprise-wide HR transformation initiatives. This position leads the development and execution of change management strategies across all HR functions. The role ensures alignment with organizational goals and fosters a culture of agility, engagement, and continuous improvement. This position reports directly to Sr. Manager, Organizational Change Management.

II. Essential Duties and Responsibilities

• Lead change management efforts across assigned HR domains to support strategic initiatives and operational improvements.
• Partner with HR leadership and business stakeholders to assess change impacts and develop tailored strategies for adoption and sustainability.
• Design and implement comprehensive change management plans, including: o Stakeholder engagement o Communication strategies o Training and enablement programs o Organizational readiness assessments o Resistance management
• Support Sr. Manager in serving as a trusted advisor to HR leaders and cross-functional teams on change leadership and organizational effectiveness.
• Support and manage the deployment and optimization of digital HR tools and platforms, including change support for system implementations and upgrades for assigned scopes of work.
• Measure and report on change effectiveness, adoption rates, and employee engagement related to HR initiatives for assigned scopes of work.
• Collaborate with internal communications and learning teams to ensure consistent messaging and capability building.
• Plan, coordinate, and activate HR Functional campaigns and events.

III. Qualifications

A. Required Qualifications

• Bachelor's Degree Degree (accredited) in Change Management, Communications, adult education or a similar area of study, or in lieu of degree
• High School Diploma or GED (accredited) and 4 years of relevant work experience.
• 6 years of previous experience (in addition to education)

IV. Physical Requirements

• This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

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