People Operation Business Partner

Overview

Group 1 Automotive, Inc. is seeking to hire a People Operations Business Partner
. This position serves as a strategic HR advisor to one of the Company's largest dealership markets, partnering closely with business leaders to drive organizational effectiveness, workforce performance, and employee engagement across a multi-store retail environment.

The People Operations Business Partner serves as the strategic HR advisor to one of Group 1 Automotive's largest dealership markets, partnering closely with General Managers, Market Directors, Fixed Operations leaders, and corporate leadership to drive business performance through talent, culture, and organizational effectiveness.

This is a highly visible role requiring strong business acumen, executive presence, and the ability to influence leaders at all levels of the organization. The Business Partner serves as the primary advisor on complex employee relations matters, leading workplace investigations, coaching leaders through sensitive employee situations, interpreting policy and navigating employment law and compliance, and mitigating organizational risk. This role also drives organizational change, talent management, leadership development, and workforce planning initiatives while leveraging workforce analytics to deliver data-driven insights and practical HR solutions that support business performance.

Embedded within dealership operations, this role translates business objectives into people strategies that support revenue growth, customer experience, and workforce effectiveness across retail sales, Fixed Operations (Service and Parts), and Finance & Insurance (F&I). The Business Partner partners with business leaders to influence key operational outcomes, including sales performance, customer satisfaction, technician productivity, employee retention, succession planning, and workforce planning.

The ideal candidate is a proactive, self-motivated HR leader who thrives in a fast-paced, high-volume retail environment. This individual must be comfortable navigating ambiguity, managing multiple priorities independently, and building strong partnerships across the business while appropriately challenging leaders to achieve the best outcomes for the organization and its employees.

This position requires regular travel within the assigned market and flexibility to support dealership operations, including occasional evenings and weekends as business needs require.

Employee Relations & Investigations

• Lead complex employee relations matters, including workplace investigations, policy interpretation, conflict resolution, corrective actions, and performance management.
• Ensure consistent application of Company policies while mitigating organizational risk.
• Partner with Legal and other internal stakeholders on sensitive employee matters as needed.

Strategic Business Partnership

• Serve as the primary People Operations Business Partner for an assigned dealership market, supporting General Managers, Market Directors, and operational leadership.
• Build trusted relationships with business leaders by providing strategic HR guidance aligned with operational and financial objectives.
• Coach, influence, and challenge leaders on organizational effectiveness, workforce planning, employee engagement, and performance management.
• Partner with leadership to develop action plans that improve retention, productivity, and overall business performance.

Talent Management & Organizational Effectiveness

• Partner with business leaders to develop talent strategies that support current and future business needs.
• Facilitate talent review and calibration sessions to identify high‑potential talent and support succession planning initiatives.
• Identify organizational capability gaps and implement development strategies to strengthen leadership pipelines.
• Support acquisitions, reorganizations, and organizational change initiatives.

Workforce Analytics & Business Insights

• Analyze workforce metrics and People Operations data to identify trends, risks, and opportunities for continuous improvement.
• Translate workforce analytics into actionable recommendations that support business…