Contingent Talent Business Partner

MSP Programme Management Specialist

We are seeking an experienced Recruitment Programme Management Specialist to oversee the day‑to‑day delivery and success of MSP services across multiple countries in the region. This role is ideal for a recruitment professional who thrives in a fast‑paced, client‑facing environment and has strong experience managing vendors, stakeholders, and end‑to‑end recruitment processes across diverse markets.

• Manage relationships with local hiring managers and oversee temporary recruitment requests
• Coordinate end‑to‑end recruitment activities including vacancy intake, supplier briefing, CV screening, interview scheduling, and onboarding
• Act as the main escalation point for day‑to‑day MSP operations
• Manage and monitor third‑party vendor performance and ensure alignment with client expectations
• Work across multiple jurisdictions, ensuring compliance with local employment laws and practices
• Maintain and track recruitment data, agency performance, and hiring manager feedback
• Ensure delivery against SLAs and KPIs, driving continuous improvement
• Provide reporting, insights, and statistical analysis to support client decision‑making
• Conduct workforce planning sessions with stakeholders to forecast hiring needs
• Drive cost optimization through market insights and competitive supplier strategies
• Ensure a high level of customer satisfaction and resolve operational challenges proactively

• Proven experience in MSP, RPO, or vendor management within the staffing industry
• Strong knowledge of end‑to‑end recruitment processes
• Experience managing third‑party suppliers, onboarding, and compliance processes
• Exposure to working across multiple countries or regions
• Excellent stakeholder management and client‑facing skills
• Strong analytical mindset with ability to interpret and present complex data
• Effective communication skills in English (written and verbal)
• Ability to work across different cultures and business environments
• Strong problem‑solving skills, attention to detail, and ability to manage competing priorities

• Experience in programme expansion, cross‑selling, or growing MSP accounts
• Demonstrated ability to drive performance and improve service delivery
• Comfortable working in a dynamic, international environment

• Opportunity to manage a regional MSP programme with high visibility
• Work with diverse clients and stakeholders across multiple markets
• Be part of a collaborative, growth‑focused environment