Coordinator-Benefits & Leaves

Days Per Year: 226

Min: $70,702

Mid: $85,182

JOB DESCRIPTION

JOB TITLE:

Coordinator - Benefits & Leaves

REPORTS TO:

Director - Compensation, Benefits and Leaves

WAGE/HOUR STATUS:
Exempt

PAY GRADE: AM 3

PRIMARY

PURPOSE:

The Coordinator
- Benefits & Leaves oversees the administration and coordination of the District's employee benefits, leave, and workers' compensation programs under the direction of the Director
- Compensation, Benefits & Leaves. This position serves as a subject matter expert responsible for independently managing the day-to-day operations of the Benefits & Leaves department, analyzing complex issues, interpreting and applying local, state, and federal laws and regulations, and developing effective solutions. The Coordinator provides leadership and guidance to the Benefits & Leaves Specialists, ensures the accurate administration and case management of all employee leave and benefits programs, maintains compliance with applicable laws and District policies, and implements procedures that promote efficient operations, accurate recordkeeping, and exceptional customer service.

Spring ISD employees are expected to act with integrity, support and demonstrate our core values, communicate in a clear and respectful manner and seek to continuously improve self-performance and processes.

QUALIFICATIONS:

Required:

* Bachelor's Degree from an accredited college/university

* 3+ years benefits administration or job-related experience

Preferred:

Special Knowledge/

Skills:

* Working knowledge of employee benefits and leaves programs administration

* Ability to interpret and disseminate insurance and benefits information to individuals and groups

* Strong and effective communication, interpersonal and public speaking skills

* Excellent skills in writing and proof reading

* Sound decision making

* Strong attention to detail and organizational skills

* Ability to export data; prepare spreadsheets and reports and analyze data

* Knowledge of Texas Labor Code and Texas Workers' compensation Commission Rules

* Knowledge of the Texas accessibility Standards and Americans with Disabilities Act

* Knowledge of Teacher Retirement System of Texas (TRS)

* Knowledge of TRS Active Care Insurance

MAJOR RESPONSIBLITIES AND DUTIES:

* Supervise, train, develop, and evaluate Benefits & Leaves staff; assign work, monitor performance, and ensure timely, accurate, and customer-focused service delivery.

* Coordinate the administration of the District's employee benefits programs, including medical, dental, vision, life insurance, disability, flexible spending accounts (FSA), health savings accounts (HSA), retirement-related benefits, and other voluntary benefit programs.

* Coordinate the administration of all employee leave programs, including Family and Medical Leave Act (FMLA), workers' compensation leave, military leave, and other applicable leave programs in accordance with District policy and local, state, and federal laws.

* Provide oversight of employee leave case management by monitoring leave cases from initiation through return to work, ensuring timely communication, appropriate documentation, compliance with applicable laws, and coordination with employees, supervisors, healthcare providers, and third-party administrators.

* Coordinate and oversee the District's interactive process for employee accommodations under the Americans with Disabilities Act (ADA), ensuring requests are evaluated consistently, confidentially, and in compliance with federal law and District procedures.

* Oversee the workers' compensation program by coordinating claims administration, monitoring employee leave status, communicating with supervisors, employees, medical providers, and third-party administrators, and ensuring timely resolution of claims.

* Ensure the Benefits & Leaves team promptly processes leave requests, maintains ongoing communication with employees and supervisors, and accurately administers benefit enrollments, qualifying life event changes, and benefit terminations.

* Serve as the primary liaison between employees, benefit providers, insurance carriers, third-party administrators, and claims representatives to resolve complex benefits and leave issues.

* Respond to and resolve escalated employee benefits, leave, workers' compensation, and ADA accommodation inquiries, concerns, and complaints in a timely, equitable, confidential, and professional manner.

* Lead the District's annual benefits enrollment process, including planning, coordinating vendor participation, conducting employee communication campaigns, facilitating enrollment meetings, and ensuring accurate implementation of benefit elections.

* Coordinate benefits orientation and enrollment for newly hired employees and provide ongoing education regarding available benefit programs, leave policies, and eligibility requirements.

* Plan, coordinate, and evaluate employee wellness initiatives, including annual wellness fairs, health screenings, wellness campaigns, educational seminars, vendor partnerships, and the…