HR Representative

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

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The Human Resources Representative will be responsible for administrative HR support and front-line HR assistance including guidance to employees and managers on general HR and employee relations matters.

• Coordinate onboarding activities for new employees, including communication, follow-up and support with hiring managers and employees
• Support and maintain Form I-9 compliance, verification, tracking, retention, and audit readiness in accordance with applicable federal requirements and company procedures
• Provide HR support to managers and employees regarding general policy questions, employee relations intake, workplace concerns, and appropriate routing of sensitive matters to HR leadership or HR Business Partners
• Assist HR Business Partners with key HR processes, projects, reporting, documentation, and follow-up activities to help drive timely completion and support business objectives
• Produce, review, and analyze reports in Microsoft Excel to support operations, compliance tracking, workforce planning and departmental needs
• Maintain and administer Service Award Program throughout Company
• Maintain and administer Federal, State and local compliance notices throughout U.S. locations
• Coordinate employment related screening, testing and documentation processes in accordance with Company policies and applicable regulations
• Create, update, and maintain HR procedures, process documentation and Standard Operating Procedures to support consistency and efficiency
• Enter and maintain new hire data in HR system, ensuring accuracy, completeness, confidentiality, and timely updates to employee information
• Perform HR administrative duties, including, but not limited to, maintaining employee records, organizing documentation, processing department invoices, and supporting daily HR initiatives to meet operational and organizational objectives
• Perform other duties, projects and responsibilities as assigned in support to departmental and organizational objectives

• High school diploma or equivalent required
• Ability to handle confidential and sensitive employee information with professionalism, discretion, and sound judgment
• Strong verbal and written communication skills with the ability to provide responsive support to managers and employees
• Proficiency in Microsoft Office, including Excel; ability to create, review, and maintain reports, spreadsheets, and tracking tools
• Strong attention to detail, accuracy, organization, follow-through, and ability to maintain timely updates in HR systems and records
• Ability to prioritize multiple tasks, meet deadlines, and work effectively in a fast-paced, team-oriented environment
• Ability to follow established guidelines, policies, procedures, and escalation processes for HR and employee relations

• Associate or bachelor’s degree in Human Resources, Business Administration, or related field
• PHR, SHRM-CP, or related HR certification
• Prior experience using an HR database
• Working knowledge of onboarding processes, employee recordkeeping, Form I-9 requirements, and general HR compliance practices

• Competitive salary and bonus opportunity
• 401(k) retirement savings
• Comprehensive benefits, including medical, dental, vision, life, and disability coverage
• Career growth and development opportunities
• Collaborative and supportive work environment
• Paid vacation and holidays