Manager, HR Systems and People Operations

Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future.

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Description:

Role Overview The HR Operations & Systems Manager (Workday)  will be responsible for overseeing all aspects of Global HRIS and Americas HR operations. This role requires a hands-on approach, where the incumbent will actively engage in day-to-day HRIS / HR operations to ensure smooth functioning and address operational challenges promptly. The role also requires a strategic thinker who can effectively leverage technology to configure and streamline HR processes, improve data accuracy, and enhance the overall employee experience.

The ideal candidate will have extensive experience in HR operations and HRIS, strong leadership skills, and a deep understanding of Workday (or similar SaaS HR Information System) and configuring HRIS processes and programs including, but not limited to Core HCM, Compensation, Benefits, Absence, Talent and Performance.

Key Responsibilities HR Operations, HRIS and Administration:
1. HRIS Maintenance and Enhancements:

Administration and Optimization:
Lead the day-to-day management of Workday, including configuration, security, user access, and upgrades of modules such as HCM, Compensation, Absence, and Talent/Performance.

Technical Expertise:
Serve as the subject matter expert for Workday, troubleshooting complex issues, supporting data flows with other systems, and ensuring integrations with platforms like ADP are seamless.

Reporting and Analytics:
Work with Insights Team to develop custom reports, dashboards, and advanced analytics to provide stakeholders with data on workforce trends, performance, and compliance to support strategic decisions.

Process Improvement:
Continuously evaluate and enhance HR processes and workflows through automation and system configurations to improve efficiency and the overall employee experience.

Project Leadership:
Lead Workday-related projects, such as new module implementations and system enhancements, including gathering requirements, configuration, testing, and deployment.
2. Operations Support:

Oversee the processing of all employment life cycle events including hire, onboarding, I-9, job changes, compensation changes, terminations and benefits enabling proper information for accurate execution of payroll processing and benefit administration

Maintain and update employee records in the HRIS system, ensuring accuracy and compliance with internal policies and regulatory requirements

Assist with the onboarding process, ensuring that all documentation is complete and new employees are set up in systems

Monitor and support escalation of queries to improve level-1 support services

Take action, including hands on support as necessary, to meet the established deadlines for key accountabilities such as payroll deadlines aligned with HR operational standards

Develop and audit data, create reconciliation procedures and ensure high quality data integrity
3. Policy and Compliance:

Develop and ensure core capabilities training process for core HR process knowledge, Fluence policy and practices, applicable legislation, and government processes

Develop and maintain all HR operations processes/procedures and documentation, focusing on best practice, compliance, and quality

Audit and assess HR Operations processes on a regular basis to ensure data integrity and accuracy of information
4. Cross Functional

Collaboration:

Create clear accountabilities, standard instructions and ensure skill sets are in place to provide excellent client support to HR business partners, Managers, Employees, internal CoE teams and the leadership team
5. Project management and Mentorship:

Mentor and manage the HRIS and HR operations team, manage project timelines, and act as a point of escalation for complex inquiries from managers and employees.

Required Qualifications and Experience

Education and experience:

A bachelor's degree in HR, Business Administration, or Information Technology is typically required, along with 5-9+ years of progressive HRIS experience, with a focus on Workday environments.

Technical expertise:
In-depth functional and technical…