Connex Support Lead Engineer

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Direct message the job poster from Themesoft Inc.

Themesoft Inc. is a global IT solutions provider and a Woman‑Owned Minority Business Enterprise headquartered in Dallas, TX. With a strong presence across the US, Canada, India, Singapore, and Brazil, we specialize in digital transformation, consulting, and workforce solutions across diverse industries.

We are currently looking for a tech-savvy and results-driven professional for one of our leading clients. If you’re passionate about technology and looking to grow in a dynamic, fast-paced environment, this could be the perfect fit for you!

• Job Title :
Connex Support Lead Engineer

• Top Must Have's :
Connex, Tandem, TAL, COBOL, S-COBOL, and TACL programming languages

Job Description/ Responsibilities

• Lead and mentor a team of support engineers focused on Connex applications running on HPE Non Stop/Tandem systems.

• Responsible for ensuring high-quality customer service, operational efficiency, and continuous process improvement.

• Act as the first point of escalation for complex or high-priority customer issues.

• Coordinate with infrastructure, application, and network teams to resolve cross-functional issues.

• Drive root cause analysis and implement preventive measures for recurring incidents.

• Maintain and update operational documentation, runbooks, and support procedures.

• Strong analytical, problem-solving, team collaboration and decision-making skills.

What are the top 3 skills required for this role?

1. Extensive hands-on experience with Connex switch, transaction processing & their associated component

2. Expertise in TAL, COBOL, S-COBOL, and TACL programming languages.

Experience in using the Tandem utilities like FUP, Enscribe, Enform, Bind/XLD, SQL, DDL, INSPECT, Netbatch, Spooler, Peruse, Pathway concepts,

3. Experience with Connex knowledge on PI, TH, CH, PMC, CED, SMONINQY, CMSUTIL, NMI, EMS, Prognosis

Regards,

_______________________

Parthasarathy K

Work: Ext: 306,Direct:

Themesoft Inc |Themesoft Jobs

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Contract

• Job function
  
  Information Technology
• Industries Insurance and Banking

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