IT Intern

As a Business Analyst, you will work at the intersection of Finance, IT and Operations to support business decision-making and process improvement. You'll take a data-driven approach to identifying best practices and opportunities for improvement, and then facilitate change across GFL's growing business.

Key Responsibilities:

* IT Support & Troubleshooting:
Serve as the first line of support for internal applications; troubleshoot errors, advise users on best practices, and escalate complex issues to the wider IT team.

* Data Management:
Lead data integrity projects, including data mapping, mass updates, and interpreting results to support business decisions.

* User Training & Documentation:
Create technical documentation and conduct training sessions for core business systems (e.g., TRUX, TM1, PCScale, Cie Trade, The Platform).

* Requirements Gathering:
Collaborate with stakeholders to document business requirements for new application features or functionality.

* Professional Development:
Actively learn and adopt enterprise tools, specifically Service Now for ticket management and Fortinet network methodologies.

Knowledge, Skills, and Abilities:

* Education:

Currently pursuing or recently completed a Bachelor's degree in Computer Science, Information Technology, or a related field.

* Technical Proficiency:
Strong working knowledge of Google Workspace (Gmail, Sheets, Docs, Slides, Sites).

* Analytical Mindset:
Demonstrated ability to solve problems and prioritize tasks in a fast-paced, industrial environment.

* Communication:
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.

* Customer Focus: A strong commitment to customer service and a willingness to research solutions for new business issues.

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact my

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.