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Business Applications Analyst

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Comfort Systems USA, Inc.
Full Time position
Listed on 2026-02-15
Job specializations:
  • IT/Tech
    IT Business Analyst, Systems Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Business Applications Analyst page is loaded## Business Applications Analyst locations:
Houston, TX (TAS-Cullen HQ) time type:
Full time posted on:
Posted 2 Days Agojob requisition :
JR104912
*
* POSITION OVERVIEW:

** The Business Application Analyst serves as the strategic owner of the organization’s third-party application ecosystem. This role serves as a critical liaison between business stakeholders and external software vendors, ensuring that all applications integrated with the Enterprise Resource Planning (ERP) system operate efficiently and reliably, aligned with organizational goals. The analyst drives process optimization, system performance, data integrity, and continuous improvement through effective application management and data-driven insights.
** KEY

JOB RESPONSIBILITIES:

**** Vendor & Relationship Management
*** Serve as the primary point of contact for all third-party software vendors integrated with the ERP system.
* Manage vendor relationships to ensure service levels, issue resolution, and system enhancements meet business needs.
** System Administration & Health
*** Monitor and maintain the functionality, availability, and performance of integrated applications.
* Troubleshoot and coordinate the resolution of system issues between internal users and external vendors.
* Ensure system integrations function reliably and securely.
** Application Implementation & Integration
*** Lead end-to-end implementation of new software modules and third-party applications, including requirements gathering, testing, deployment, and post-launch support.
* Coordinate cross-functional teams during implementation to minimize business disruption.
* Coordinate release readiness activities for third‑party applications (testing/UAT scheduling, go‑live communications, training readiness, and post‑launch hypercare) in partnership with project leadership.
** Business Process & Workflow Optimization
*** Analyze and audit existing business processes to identify inefficiencies, bottlenecks, and manual workarounds.
* Design and implement best-practice workflows that leverage application capabilities to automate processes and improve productivity.
** Change Management & User Adoption
*** Act as a consultant to business units to support the successful adoption of system enhancements, updates, and process changes.
* Communicate changes effectively to ensure smooth transitions.
** Reporting & Data Analytics
*** Develop, maintain, and enhance custom reports and dashboards to monitor system utilization and key business performance metrics.
* Ensure data flowing between the ERP and third-party applications is accurate, consistent, and structured for practical analysis.
** Strategic Analysis & Recommendations
*** Translate application and operational data into actionable insights and recommendations for leadership.
* Support data-driven decision-making through precise, concise analysis and reporting.
* Evaluate the third‑party application portfolio and recommend consolidation, standardization, or replacement options to reduce complexity, cost, and operational risk.
** Training & Documentation
*** Develop and maintain user training materials, process documentation, and system guides.
* Serve as a subject matter expert by conducting one-on-one and group training sessions to ensure high levels of user proficiency across the organization.
** Application Delivery Governance (PMO Support)
*** Partner with IT project leadership to manage application-related project plans, timelines, status reporting, risks, and dependencies for third‑party application initiatives.
* Coordinate user acceptance testing (UAT), release communications, training readiness, and post‑go‑live hypercare for application deployments.
* Support intake and prioritization of application enhancement requests; maintain a structured backlog aligned to business value and operational impact.
* All other duties as assigned by TAS
** JOB

SKILLS:

*** Strong stakeholder management skills; able to serve as a trusted liaison between business teams and external vendors.
* Demonstrated ability to troubleshoot application issues, coordinate cross‑functional resolution, and communicate status clearly to…
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