Desktop Support Specialist

Overview

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Desktop
Support Specialist for our client in the IT-Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately.

Duration: 12+ Months Contract

Location: Houston, TX

Salary: $25.00-$30.00/Hourly

Role: Desktop Support Specialist

Primary

Skills:

Help Desk

Role

Description:

The Desktop Support Specialist must have 5+ years of experience. For this role, you should have expertise in both end-user computing and network support, along with the following skill set and responsibilities, and be prepared to take on on-call duties.

Deskside Support - Field Support services provide hands-on support for infrastructure devices in the Workplace and field. Devices supported include PCs, mobile devices, printers, LAN equipment.

• Troubleshoot, install, printers, drive mappings, permissions, and other end-user computing environment related items.
• Company Hardware and software maintenance and support Workplace (Laptops, Desktops, and iOS) device optimization and configuration
• Provide onsite desktop services for supported desktop, supported desktop software, and supported devices at Company-designated locations.
• Provides meeting support and assistance with the use of AV hardware.
• Set up and install A/V equipment such as projectors, TV's, speakers, microphones, and cameras.
• Maintain functionality of A/V technology and replaces non-working, damaged or obsolete equipment; performs minor equipment repairs or replaces user-serviceable parts on A/V equipment.

• Education: Any
• Experience: Minimum 5+ years of experience
• Relocation: This position will not cover relocation expenses
• Travel: No
• Local Preferred: Yes
• Note: Must be able to work on a W2 basis (No C2C)

• We have various coverages and additional benefits to choose from:
• Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll).
• Paid Leaves (Wherever applicable).
• Life & Disability Coverage (Upon eligibility).
• 401K Option, Education Assistance Program and more.

Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.