Clinical Technology Support Specialist; Onsite Lufkin, TX

Our client, a leader in healthcare technology support, is seeking a Clinical Technology Support Specialist (Onsite) Lufkin, TX to join their team. As a Clinical Technology Support Specialist, you will be part of the technical support department supporting clinical research initiatives. The ideal candidate will have strong communication skills, problem-solving abilities, and a customer-focused mindset, which will align successfully in the organization.

• Provide on-site technical support to participants during scheduled visits
• Assist participants with porting their mobile phones to the required platform
• Configure and pair Apple Watch devices with participant mobile phones
• Ensure proper installation of required applications and system settings
• Verify device connectivity, data synchronization, and functionality

• Previous experience supporting clinical research or healthcare technology environments
• Familiarity with mobile device management (MDM) systems
• Experience working in participant-facing or customer support roles
• Ability to communicate information effectively
• Strong troubleshooting and problem-solving skills on mobile devices and wearables

• Opportunity to work onsite in a dynamic healthcare environment
• Engage in meaningful work supporting clinical research efforts
• Develop technical skills in mobile device management and wearables
• Join a collaborative and inclusive team
• Competitive pay rate within the specified range

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!