Director, Venture Design & Product Innovation Delivery

Welcome to the intersection of energy and home services. At NRG we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner, and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors, and society.

NRG’s Enterprise Innovation team is building a repeatable engine to identify, validate, and scale new growth opportunities and operational innovations aligned to enterprise strategy. We are seeking a Director, Venture Design & Innovation Delivery to own end‑to‑end execution of innovation concepts—from design sprint through prototyping, pilot, and transition to scale. This role serves as the internal execution owner and orchestrator, accountable for translating validated ideas into ventures, offerings, platforms, services, and new business models by coordinating cross‑functional internal teams and external delivery partners.

While the role primarily leads and drives execution through others, the successful candidate is also comfortable stepping in directly when needed, particularly in early‑stage or high‑ambiguity phases, to accelerate learning and maintain momentum. This role reports into the Product & Enterprise Innovation team within the Technology organization.

• Execution Ownership & Orchestration
  • Serve as the single point of accountability for concept‑to‑pilot execution across the Enterprise Innovation portfolio.
  • Orchestrate internal contributors (business units, technology, data, security, legal, finance, operations) and external partners to deliver outcomes efficiently and with high quality.
  • Define execution strategies, delivery models, roles, and decision rights for each initiative.
  • Ensure clarity of scope, success metrics, risks, dependencies, and governance alignment.
  • Step in directly when needed to unblock progress, validate assumptions, or accelerate delivery.
• Venture Design, Human‑Centered Design & Validation
  • Apply Design Thinking and Human‑Centered Design (HCD) methodologies to deeply understand user needs, operational constraints, and business contexts.
  • Lead structured design sprints, customer discovery, ethnographic research synthesis, journey mapping, and rapid experimentation.
  • Own and drive translation of opportunity theses into testable venture, solution, and operating model hypotheses.
  • Partner with Innovation Research, business leaders, and subject matter experts to shape opportunity framing and learning agendas.
  • Establish disciplined experimentation practices, learning agendas, and insight capture.
• Prototyping, MVP & Partner Management
  • Own the roadmap from prototype to MVP, defining execution strategies while leveraging external build partners and internal technology teams.
  • Lead and ensure development of venture and solution requirements, experience flows, technical scopes, and delivery plans, partnering closely with delivery teams.
  • Contribute directly to design, scoping, or validation activities when needed to maintain speed and quality.
  • Lead vendor selection, onboarding, performance management, and financial stewardship.
  • Ensure partners operate against clear outcomes, timelines, quality standards, and security/compliance expectations.
• Pilot Delivery & Scale Readiness
  • Design and lead pilots in partnership with business and operational leaders.
  • Ensure pilots are instrumented with measurable outcomes, operational readiness criteria, and adoption plans.
  • Develop transition plans for successful concepts into operational ownership, including operating model, technology, and resourcing considerations.
  • Support handoff into scale…