More jobs:
NOC Analyst
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-03-12
Listing for:
TestingXperts
Full Time
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
IT Support, Cybersecurity, Systems Engineer
Job Description & How to Apply Below
Overview
Role: NOC Analyst
Location: Houston, TX
Responsibilities- Provides Subject Matter Expertise (SME) to support teams to resolve priority issues, implement complex changes or to complete complex requests
- Provides Subject Matter Expertise (SME) to support projects. Guides and coaches Technology Technicians across the sub function
- Provides back up coverage to the Supervisor during times of absence
- Certification in Asset Health Monitoring platforms (Solarwinds, Splunk, App Dynamics, or related) preferred
- Configuration and Operational Management Experience with PtP / PtMP Radio / 2.4 / 5GHz Mesh Radio Systems (Tropos/Redline/Cambium/Cisco)
- Previous experience in operational support of mission critical services in large scale environments
- Provide 24x7 (as required) technical support and response to all support queries internal and external, responsible for managing incidents to resolution
- At least 5 years relevant post-qualification experience (i.e. preferably in petroleum / mining industry with IT Operational experience)
- Infrastructure/network management experience in IT and / or process control in a large and remote environment
- Configuration and Operational Management Experience with PtP / PtMP Radio / 2.4 / 5GHz Mesh Radio Systems (Tropos/Redline/Cambium/Cisco)
- Familiarity with Service Now (or familiarity with ITSM systems) and SAP
- Knowledge, use and configuration of Asset Health Monitoring Tools (App Dynamics, Solarwinds, SCOM, Splunk)
- Proven record of accomplishment in delivery of support services; problem solving and understanding of root cause analysis techniques
- Proven track record in delivery of support services
- Bachelor’s degree in Information Technology, Business or related discipline - OR related discipline or equivalent IT/OT experience
- ITIL Certification preferred but not essential
- Certification in Asset Health Monitoring platforms (Solarwinds, Splunk, App Dynamics, or related) preferred but not essential
Graduates
Additional InformationAll your information will be kept confidential according to EEO guidelines.
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