IT Technician

Who We Are:

Venus Aerospace is revolutionizing rocket engine propulsion. With the first generational leap in rocket engine technology since Apollo, our proprietary Rotating Detonation Rocket Engine and Venus Detonation Ramjets deliver historic efficiency and performance across aerospace applications. We are building the next generation of propulsion platforms that enable breakthrough capabilities in space, defense, and commercial high-speed flight. Our team thrives on solving the toughest engineering challenges and pushing the boundaries of what’s possible in aerospace.

At Venus, we’re looking for bold engineers and innovators who want to make history and redefine the future of propulsion.

You are the first point of contact for IT support at Venus Aerospace. You are responsible for maintaining the integrity of all computer workstations and associated software. This role requires excellent interpersonal skills to interact with colleagues and provide training on system usage, as well as meticulous documentation abilities to maintain clear and accurate records of IT processes, procedures, and issues.

• Provide first-line IT support to Venus employees.
• Troubleshoot problems with computers, printers, and mobile devices.
• Assist with software installation, updates, and configuration.
• Set up, configure, and upgrade desktops, laptops, and other IT equipment.
• Perform routine maintenance, including cleaning and repairs.
• Support local area networks (LAN), wireless networks, and internet connections.
• Troubleshoot connectivity problems (Wi‑Fi, VPN, routers, switches).
• Keep accurate records of support requests, equipment inventory, and system changes.
• Assist with onboarding new staff by setting up accounts, services, and devices.
• Collaborate with system administrators and developers when needed.

• Experience as an IT Technician or relevant position.
• Excellent diagnostic and problem‑solving skills.
• Working knowledge of basic IT cybersecurity principles.
• Outstanding interpersonal and communication abilities.
• Strong organizational and time‑management skills.
• In‑depth understanding of diverse computer systems and networks.
• Knowledge of internet security and data privacy principles.
• Ability to create and manage technical documentation.

• Associate’s degree, equivalent experience, and/or certifications such as CompTIA A+/Net+.
• 2+ years of experience in computer networks and systems.
• Apple MacOS/iPadOS MDM experience.
• Microsoft Office 365/Endpoint Management.
• Microsoft SharePoint and Exchange administration.
• Experience with virtual systems such as VMWare (Omnissa) Horizon.
• Work in Active Directory including user, computer, group management.
• Linux Experience.
• Experience managing or using ITSM and/or task management systems like Atlassian.

Location: On‑site in Houston, TX

Venus Aerospace employee benefits include a 401(k) plan, stock options, and medical benefits, including dental and vision. We have a flex‑Friday flexible schedule, unlimited PTO, and receive professional development opportunities.

By enabling one‑hour global travel, Venus Aerospace is transforming the world and our access to it. We are building a space plane with a low‑carbon footprint that will enable one‑hour global travel. We are a diverse, veteran team with extensive experience in successful new space, commercial, R&D, and government/military programs. We are looking for incredible, motivated, enthusiastic people that want to build a world‑changing culture and organization.

You will be helping Venus grow and develop, so flexibility and a sense of adventure are quintessential. We are looking for all‑around AWESOME people to help us grow.

This position involves access to technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be able to meet ITAR requirements (U.S. citizen, lawful permanent resident of the…